Privacy Policy

Who we are

The website tamkeenpath.agency is run by Tamkeenpath. For any question about your data, email support@tamkeenpath.agency.

The data we use

• If you contact us by WhatsApp, email or phone: your name, contact details, messages and any documents you choose to send, so we can reply and advise you.
• If you request a consultation: your name, email, WhatsApp number, consultation type, preferred times, time zone, current and intended study levels, age group and any question you add, so we can arrange it.
• If we provide a service for you: the information and documents it needs, such as transcripts, diplomas or language certificates.
• If you visit the website: technical data (IP address, browser, pages viewed) used to host and protect it.

Please don’t send documents we haven’t asked for.

Under-18s

If you are under 18, we ask for a parent’s or guardian’s contact details when you request a consultation.

Cookies

The website uses no advertising cookies or advertising trackers. Fonts are hosted on our own site. We use Vercel Web Analytics, which measures traffic without cookies and without identifying individual visitors.

Who can access your data

• The members of our team handling your request.
• Our technical providers: Vercel (website hosting and traffic measurement), Google Workspace (email, forms, calendar, Google Meet) and WhatsApp, if you contact us that way.
• Universities, consulates and authorities, only at your request and for your application.

Some of these providers process data outside your country, notably in the United States. We don’t sell your data or use it for advertising.

How long we keep data

• Messages and requests that go no further: 12 months after the last exchange.
• Consultation requests: 12 months, then anonymised.
• Documents for a service: until the service ends, then 12 months at most.

Your rights

You can ask to access, correct or delete your data, or object to its use, by emailing support@tamkeenpath.agency. We reply within 30 days.

Security

Consultation data and documents are kept in private, restricted-access storage. Our emails don’t contain your documents or grades.

Changes

We may update this page. The date of the latest update is shown at the top.